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  1. #1
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    Quote Originally Posted by Dobieone View Post
    Without ACP installed, has anybody with Apple or Android phone been able to play music with Bluetooth from their phone thru the speakers on the bike?

    Thanks.
    Yeah works OK for me. Even get the album art on the display. I also get the navigation voice instructions from Apple Maps too, which is better than nothing but not the same as having the map up on the display. I just moved to a new state to having the ACP navigation was the reason I got the 2024. I can deal with the voice instructions most of the time but when things get complicated it's tricksier. I can also glance at my Apple Watch to see what the next navigation move is as well.

  2. #2
    Active Member JB62's Avatar
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    Well, my dealership figured out what is wrong with my Spyder RT Limited not wanting to go into reverse intermittently.

    There is a shift actuator that extends to put bike in reverse. Anyway, periodically it does not extend far enough to go into reverse. A new actuator will take over a month to get, therefore they are going to take the part off another Spyder in a box and put it on mine.

    We will see how this works out; I can't complain as they gave me another 2024 Spider RT Limited to ride while they are working on mine.
    Last edited by Peter Aawen; 03-26-2024 at 04:32 PM.

  3. #3
    Active Member JB62's Avatar
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    Quote Originally Posted by JB62 View Post
    Well, my dealership figured out what is wrong with my Spyder RT Limited not wanting to go into reverse intermittently.

    There is a shift actuator that extends to put bike in reverse. Anyway, periodically it does not extend far enough to go into reverse. A new actuator will take over a month to get, therefore they are going to take the part off another Spyder in a box and put it on mine.

    We will see how this works out; I can't complain as they gave me another 2024 Spider RT Limited to ride while they are working on mine.
    Well they found out that that wasn't the problem. Codes are still there. Not BRPs website is down now for 4 days. Summer may be over before I get it back.
    I spoke to the dealer about putting it in a box and sending it back to BRP and give me another one. Their general manager is going to call be tomorrow to discuss it. What do you guys think?

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    Quote Originally Posted by JB62 View Post
    Well they found out that that wasn't the problem. Codes are still there. Not BRPs website is down now for 4 days. Summer may be over before I get it back.
    I spoke to the dealer about putting it in a box and sending it back to BRP and give me another one. Their general manager is going to call be tomorrow to discuss it. What do you guys think?
    Depending on your state, you might be able to lemon law it based on number of trips into dealer and/or amount of time it's been out of service, or will be out of service potentially. IANAL, but that's what I'd be looking into were it me. Some states do not cover motorcycles under their lemon laws, but Delaware seems to not have that exclusion based on a very quick Google search

    Good luck...

  5. #5
    Active Member JB62's Avatar
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    Quote Originally Posted by jfischer View Post
    Depending on your state, you might be able to lemon law it based on number of trips into dealer and/or amount of time it's been out of service, or will be out of service potentially. IANAL, but that's what I'd be looking into were it me. Some states do not cover motorcycles under their lemon laws, but Delaware seems to not have that exclusion based on a very quick Google search

    Good luck...
    I thank you for your opinion, That is what I am shooting for. Nice to have another persons opinion. The actuator they changed they ordered it and BRP told them it would be a month to receive so they canned it from another new Spyder, so if I wait on BRP riding season will be over before it is ever fixed.

  6. #6
    Active Member WRCLVR's Avatar
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    Another update..this re the short reach handlebars for the 2024 RT Sea to Sky. BRP has the short reach position A # 219400909 as fitting the 2024 S2S. My dealer confirmed that today and let me know they do have one in stock. I told them to put it on the bike tomorrow as it is in the final stages of checking out for the screen issue......

    Per BRP website those 219400909 are for people 5' tall and short arms. It ALSO says they are part of the UFIT system...Link:

    https://can-am-shop.brp.com/on-road/...andlebars.html

    Update on my 2023 Sea to Sky with the 6 month old Haijliu battery...I replaced it with : 12V 21AH 350CCA AGM 12/0 CYLA24HLBSXTA from Batteries Plus.
    Despite being on the maintainer the old battery was not cranking the bike over very fast. The new battery read 13.1 volts after BP added the acid and charged it overnight and again 13.1 volts just before I installed it. The 6 month old Haijliu battery read 12.4. The new battery turns the bike over much faster.

    As far as I am concerned (AFAIAC) that battery or a Yuasa is the ticket. Don't accept the Haijlui on your new powersports machine.....
    Last edited by Peter Aawen; 05-02-2024 at 09:47 AM.
    2024 RT Sea to Sky screen now working but codes will remain until BRP releases the ACP update.
    2023 RT Sea to Sky Shadow Green (guess what? NO errors at all in 9 months of owning!) Such a sweet S2S :-)

  7. #7
    Active Member JB62's Avatar
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    Quote Originally Posted by jfischer View Post
    Depending on your state, you might be able to lemon law it based on number of trips into dealer and/or amount of time it's been out of service, or will be out of service potentially. IANAL, but that's what I'd be looking into were it me. Some states do not cover motorcycles under their lemon laws, but Delaware seems to not have that exclusion based on a very quick Google search

    Good luck...
    The lemon law doesn't apply to recreational vehicles in Delaware. So I will be waiting until its fixed

  8. #8
    Active Member WRCLVR's Avatar
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    In that case, we hope it gets fixed right, quickly and you get it back and start the miles of smiles...Hang in there buddy, there are several of us Spyder Lovers members in the same boat with codes, screen issues, and ACP not there yet....
    2024 RT Sea to Sky screen now working but codes will remain until BRP releases the ACP update.
    2023 RT Sea to Sky Shadow Green (guess what? NO errors at all in 9 months of owning!) Such a sweet S2S :-)

  9. #9
    Active Member Johndeeredoo's Avatar
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    Just received this from my dealer.
    IMG_1018.jpg
    Last edited by Johndeeredoo; 03-26-2024 at 06:46 PM.

  10. #10
    Ozzie Ozzie Ozzie Peter Aawen's Avatar
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    I know that it's extremely frustrating when you don't get what you paid for or what was promised in the contract &/or advertising, especially when you've forked out a fairly large chunk of change for it; but many of us who've been around the Forum & the broader Spyder Community for a fair while have noticed that in the past, those members who started making noises on the pages here about lawsuits &/or class actions tended to get a whole lot less help & satisfaction from BRP &/or the dealer network in the long run than those who didn't threaten them that way...

    And you've also gotta remember that they've got a whole lot more in the way of resources to fund those expensive lawyers & court cases than most of us do, even collectively; so even if you/a group do eventually get them into a court, it's very likely to cost you a fairly large percentage of your of financial assets while they can easily afford to drag it out however they will & for as long as they can, cos the costs involved are likely to be just a tiny percentage of their overall financial assets - so it's basically chump change to them and they've got a whole lot more of that, plus more experience at it too!

    So, no more threats re legal action here thank you - it's likely harming your chances of getting resolution any faster; there's a good chance that it's harming everyone's chances of getting any rapid resolution; and it's very likely harming the Forum's chances of continuing to provide you and everyone else this venue to share the rest of your knowledge & experiences about Spyders.

    Besides, how's that old adage go... You get more flies with honey...

    Just Sayin'
    Last edited by Peter Aawen; 05-02-2024 at 09:36 AM. Reason: Removed quotes of posts since deleted!
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  11. #11
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    Quote Originally Posted by Peter Aawen View Post
    Besides, how's that old adage go... You get more flies with honey...

    Just Sayin'
    I'm willing to give them some time to get it enabled (like a month or two more) before I start to truly lose hope that it's ever coming.

    Sure, you get more flies with honey. And you also retain loyal customers by actually providing what was promised.

    This is my 3rd Spyder RT, but it may also be my last depending on how the ACP issue plays out.

  12. #12
    Active Member WRCLVR's Avatar
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    So my dealer called me back today regarding the issues with the screen heated grips and ABS code showing up. I had called BRP this Monday and let them know they need to prioritize and get a senior tech on it.

    They did.

    They sent a flash to the dealer who performed it. Screen is now back up again... ABS code went away. However, the heated grips error is still there. The service manager told me that BRP informed them the heated grip fix is going to be part of the ACP update... That is due in the next 1-2 weeks ... lol

    So progress of sorts.

    On the same topic, I wanted handlebars that come farther back to the rider, so asked re that too...

    The handlebars are definitely not the same part number, so I may have to wait until BRP provides the Long Reach Bars specific to the S2S.
    Last edited by Peter Aawen; 04-07-2024 at 02:54 AM.
    2024 RT Sea to Sky screen now working but codes will remain until BRP releases the ACP update.
    2023 RT Sea to Sky Shadow Green (guess what? NO errors at all in 9 months of owning!) Such a sweet S2S :-)

  13. #13
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    the f3 bars are now out #709402697

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    I just ordered two Yuasa batteries from Amazon for wife and my new '24s that have less than 5 miles on them.
    Last edited by Peter Aawen; 03-29-2024 at 11:19 AM.

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    I took advantage of the 15% sale last week at Batteries Plus to get their AGM battery. Put it on my NOCO charger overnight then installed it. So far so good, it does seem to spin the engine more enthusiastically than the stock battery did. Might be overkill but for $100 figured I'd rather get that known substandard battery out of there. I did add the star lock washers too just for insurance.

  16. #16
    Active Member WRCLVR's Avatar
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    I also posted this in the other thread by maplehawk... my dealer finally got the ACP flash in from BRP and installed it to my new 2024 S2S!!! They indicated it took about 1 hour as they then had to check everything out and erase those sticky codes everyone seems to have had.
    So go bug your dealers, BRP released it to mine so they should/oughta do the same for you.

    YAY!
    Last edited by Peter Aawen; 04-07-2024 at 02:57 AM.
    2024 RT Sea to Sky screen now working but codes will remain until BRP releases the ACP update.
    2023 RT Sea to Sky Shadow Green (guess what? NO errors at all in 9 months of owning!) Such a sweet S2S :-)

  17. #17
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    Thanks for the info!!! Just called my dealer and left a message for appointment to update ACP.

  18. #18
    Active Member JB62's Avatar
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    Quote Originally Posted by BlueSpy View Post
    Thanks for the info!!! Just called my dealer and left a message for appointment to update ACP.
    The Apple CarPlay update was out for less than a day and they removed it, so you are wasting your time going to the dealer. My Spyder was flagged to receive it in their system, then a few hours later it was no longer there. So as of now, Apple CarPlay is not out.
    Last edited by Peter Aawen; 04-11-2024 at 08:58 AM.

  19. #19
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    Quote Originally Posted by JB62 View Post
    The Apple CarPlay update was out for less than a day and they removed it, so you are wasting your time going to the dealer. My Spyder was flagged to receive it in their system, then a few hours later it was no longer there. So as of now, Apple CarPlay is not out.
    I know they removed the WiFi download. Did they take the download away from the dealers as well?
    Last edited by Peter Aawen; 04-11-2024 at 08:59 AM.
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  20. #20
    Active Member JB62's Avatar
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    After a long fight with BRP to fix my Spyder, my dealership and BRP are going to replace my Spyder.

    The dealership service department couldn’t get my Spyder to communicate with buds system.

    If you recall it would sometimes not go into reverse. BRP wanted them to vent the HCM but couldn’t get to connect to buds.

    After about 8 calls to Can-am customer service they sent me a email telling me that they were working on my case and did nothing. Finally, they sent me this email.

    BRP had no idea why my unit would not connect to buds. It turns out that a small batch of 2024 Spiders will not hook up to buds to trouble shoot faults.

    I forwarded the email to my dealer, and they contacted BRP regional and elevated my issues so now they are going to replace my Spyder.

    Without the dealerships help I would have been unable to get it resolved. My service Department and the dealership have been great.
    Attached Images Attached Images
    Last edited by Peter Aawen; 05-02-2024 at 09:51 AM.

  21. #21
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    Quote Originally Posted by JB62 View Post
    I forwarded the email to my dealer and they contacted BRP regional and elevated my issues so now they are going to replace my Spyder.

    Without the dealerships help I would have been unable to get it resolved. My service Department and the dealership have been great.
    You definitely got their attention, now we all have to give them a chance to fix it!
    Last edited by Knizar; 04-12-2024 at 05:07 PM.
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  22. #22
    Active Member JB62's Avatar
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    Quote Originally Posted by Knizar View Post
    You definitely got their attention, now we all have to give them a chance to fix it!
    BRP customer service thinks we are going to roll over and play dead. That we have no choice but to do as they say.

    But they start to get concerned went you start elevating your problem up the food chain. Moral of the story is keep the heat on them.

    Squeaky wheel gets the oil. My Spyder has been at the dealership for 2 months. I only had it home a week
    Last edited by Peter Aawen; 04-12-2024 at 07:43 PM. Reason: Fixed quote display ;-)

  23. #23
    Active Member WRCLVR's Avatar
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    Quote Originally Posted by JB62 View Post
    I forwarded the email to my dealer and they contacted BRP regional and elevated my issues so now they are going to replace my Spyder.

    Without the dealerships help I would have been unable to get it resolved. My service Department and the dealership have been great.
    Sounds like your dealer was very helpful and BRP actually listened due to the constant heat. I am concerned that "some" spyders won't communicate with BUDS2...I'm starting to wonder if that might have been part of the issues where the codes could not be erased by many owners, and maybe the issue of the screens all along? (remember some people got their bike re-flashed based on vin#'s?)

    JB62... please keep your bike's VIN. If that one gets put back into the wild... some poor sucker is not gonna know the history of it...
    Last edited by Peter Aawen; 04-13-2024 at 09:36 AM.
    2024 RT Sea to Sky screen now working but codes will remain until BRP releases the ACP update.
    2023 RT Sea to Sky Shadow Green (guess what? NO errors at all in 9 months of owning!) Such a sweet S2S :-)

  24. #24
    Active Member JB62's Avatar
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    Quote Originally Posted by WRCLVR View Post
    Sounds like your dealer was very helpful and BRP actually listened due to the constant heat. I am concerned that "some" spyders won't communicate with BUDS2...I'm starting to wonder if that might have been part of the issues where the codes could not be erased by many owners, and maybe the issue of the screens all along? (remember some people got their bike re-flashed based on vin#'s?)

    JB62... please keep your bike's VIN. If that one gets put back into the wild... some poor sucker is not gonna know the history of it...
    Once BRP actually talked to the service department and compared notes BRP discovered that their computer program needed to communicate with 2024 Spyders wasn’t working properly and has to fix their own program.

    The BOSS program allows the service department to communicate with the Spyder and BRP in order to troubleshoot. BRP assumed the service department we’re stupid.

    They were so arrogant thinking their poop didn’t stink that they were above actualy talking to the service department or a customer about a problem that after 2 months it finally came back to bite them.

    It wasn’t until after the issue was run up the chain of command consequences started happening that they changed their tune.

    If they have done it to me surely they have done it to other people as well.
    Last edited by JB62; 04-13-2024 at 01:17 PM.

  25. #25
    Very Active Member BLUEKNIGHT911's Avatar
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    Quote Originally Posted by JB62 View Post
    Once BRP actually talked to the service department and compared notes BRP discovered that their computer program needed to communicate with 2024 Spyders wasn’t working properly and has to fix their own program.

    The BOSS program allows the service department to communicate with the Spyder and BRP in order to troubleshoot. BRP assumed the service department we’re stupid.

    They were so arrogant thinking their poop didn’t stink that they were above actualy talking to the service department or a customer about a problem that after 2 months it finally came back to bite them.

    It wasn’t until after the issue was run up the chain of command consequences started happening that they changed their tune.

    If they have done it to me surely they have done it to other people as well.
    Glad you got a pleasant out-come ..... as to the rest of the issues ...I'm not a bit surprised .... Mike

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