Thinking about Extended Service Plans/Warranty - anyone have experience with them?

[JRLG]

I am thinking about purchasing a 3 year Extended Service Plan for my Spyder from Discount ESP.
They seem to have positive reviews. Does anyone here have any experience with them?

Thanks,
John

[racoon]

Only you can decide if the cost makes sense to you.

BBB only has 4 customer reviews for "Discount ESP", so not enough for me to be comfortable with the results, but they only have 3 of 5 possible stars.

The dealer I bought from tried to sell me several different add-on policies. Some I rejected, some I agreed too.

The big one I paid for was something the dealer calls the Platinum Pit Pass Agreement. It covers the cost of all of the manufacturer scheduled maintenance for 36 months (with a long list of things that are covered, including fluids and filters), and guarantees priority scheduling for a service visit. That last part needs some explanation. My dealer does not accept scheduled service appointments, so you can't schedule ahead, show up at the scheduled time, and then wait for them to finish the service. Instead, their default is you drop it off and they'll call you when it's done, which can be a week or more, depending on how many other customers have dropped off their vehicles for service. They're a full CAN-AM shop, so long with Spyders and Rykers, they also sell and service all of the four wheel CAN-AM vehicles. The "priority scheduling" part is what sold me on the cost, as it means when I drop off my Spyder I'm immediately moved to the front of the waiting list for service. And yes, I'd still be behind any other "priority scheduling" vehicles that are already in line.

[pegasus1300]

Is your Spyder not eligible for the B.E.S.T warranty from BRP?

[JayBros]

Smells to me like someone trying to peddle a free lunch. I've never been in the market for such freebees.

[racoon]

Is your Spyder not eligible for the B.E.S.T warranty from BRP?

Hmmm...looks like it is, considering how new my Spyder is, but it wasn't something the dealer offered me.

[BLUEKNIGHT911]

Hmmm...looks like it is, considering how new my Spyder is, but it wasn't something the dealer offered me.

Most folks here use the BEST warranty ( I did also ) ..... The BEST warranty can be used ALL over the World .... Other warranties can ONLY BE USED AT THE DEALER YOU BOUGHT THE WARRANTY FROM ..... if you get the BEST warranty - you buy it just before the Factory warranty ends .... this continues what you have for another 3 years. ..... IMotorsports ( a sponsor here ) has the best price less than $ 700 ......Mike

[JRLG]

Is your Spyder not eligible for the B.E.S.T warranty from BRP?

Not sure, I have a 2012 RT Limited with 3,500 miles.

I thought B.E.S.T is only for newer Spyders?

[ARtraveler]

Only you can decide if the cost makes sense to you.

BBB only has 4 customer reviews for "Discount ESP", so not enough for me to be comfortable with the results, but they only have 3 of 5 possible stars.

The dealer I bought from tried to sell me several different add-on policies. Some I rejected, some I agreed too.

The big one I paid for was something the dealer calls the Platinum Pit Pass Agreement. It covers the cost of all of the manufacturer scheduled maintenance for 36 months (with a long list of things that are covered, including fluids and filters), and guarantees priority scheduling for a service visit. That last part needs some explanation. My dealer does not accept scheduled service appointments, so you can't schedule ahead, show up at the scheduled time, and then wait for them to finish the service. Instead, their default is you drop it off and they'll call you when it's done, which can be a week or more, depending on how many other customers have dropped off their vehicles for service. They're a full CAN-AM shop, so long with Spyders and Rykers, they also sell and service all of the four wheel CAN-AM vehicles. The "priority scheduling" part is what sold me on the cost, as it means when I drop off my Spyder I'm immediately moved to the front of the waiting list for service. And yes, I'd still be behind any other "priority scheduling" vehicles that are already in line.

I see red flags. A dealer with a drop off and wait repair policy has a couple strikes against them for starters. IMO of course. Do you have other dealers in your area ??? Any "non-BEST" warranty will not be honored by other dealers. You may want to consider that. Most people on site feel the BEST warranty from BRP is the way to go. And you can buy it for $700 from iMoto. You are NOT required to purchase BEST from the selling dealer. And, it is honored at any BRP Spyder dealer. Let us know what you do.

Give your dealer a test. Ask him how much for BEST warranty. Keep the iMoto price in your pocket. See what they say. If it's over $1000, and I think it will be, you can go from there. Any warranty add-on program is a profit maker for the dealer. Some are more greedy than others.

[racoon]

Yeah, I wasn't really happy with the no scheduled service appointments policy.

At just over 80 miles away from where I live, they are the closest CAN-AM dealer.

The distance and the service policy is the main reason I bought a Stinger CAN-AM trailer.
I can tow the Spyder to them, drop it off, then go pick it up when they are done with it.
In the meantime the trailer folds up and is stored against a wall in my garage.

FoldedAndStowed.jpg

[JRLG]

Can you give me the iMoto web address or phone number? I'd like to contact them. I can't find them online.

Thanks

[JayBros]

Go to the Home tab on this website; scroll a bit more than halfway down the page; and you will see the iMotorsports advert. Click on it; and then scroll all the way to the bottom of the page where you will find, inter alia, the address and phone number.

[iMotorsports]

You can call Thomas at 630-529-5200 and he can give you the breakdown of how it works. The site is www.imotorsportsinc.com

[T.P.]

$671 for 3 years of BRP Best for Spyders from IMOTORSPORTS, THOMAS PALMER (630)634-8428
IMOTORSPORTS is a SPYDERLOVERS sponsor and you are a member, Tell them that.

T.P.

[troop]

Just picked up my (3) year BEST from Thomas on Tuesday. Same cost of $671

[pegasus1300]

Not sure, I have a 2012 RT Limited with 3,500 miles.

I thought B.E.S.T is only for newer Spyders?

I did not realize we were talking about a Spyder that old. No you are not eligible for the BEST warranty. That has to be purchased before the factory expires.