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Latest BRP Safety Bulletins for Shaft Replacement (2019-12) and Shaft & Sprocket Replacement (2019-13) Recalls - Jan 2025

Snowbelt Spyder

Snowbelt Spyder

Well-known member
I thought I would start a new thread with this new information, rather than burying it inside 6 pages of the other one. The Mods can change that if they want.

BRP has issued the final Safety Bulletins to the dealers on how to perform the recalls. There are two. There is the stand-alone bulletin for shaft replacement. That is 2019-12. There is a combined bulletin for shaft and sprocket replacement. That is 2019-13. Links below.

Summarizing:

- Yes, the engine is removed from the vehicle. BRP also has apparently done a dealer video to help the techs on how to do all of this.
- Yes, I understand that there is some concerns about VINs. BRP, in the initial 573 reports, did in fact identify manufacture dates for the 2017 and 2019 machines. All 2018 machines are affected. However, even though they say "certain" vehicles, they have never published a list or range of affected VINs in any of the bulletins, as is sometimes done. I would not recommend that an owner simply go to the VIN Look-up on NHTSA, in order to see if they are affected. Please work directly with your dealer. Good Luck.


 
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Thank you for posting, and not burying, the service bulletins. As I own one of the machines and the F3-T is under the mileage limit, it is important to have the service bulletin information before going into my local dealer.
 
Snowbelt Spyder said:
I thought I would start a new thread with this new information, rather than burying it inside 6 pages of the other one. The Mods can change that if they want.

BRP has issued the final Safety Bulletins to the dealers on how to perform the recalls. There are two. There is the stand-alone bulletin for shaft replacement. That is 2019-12. There is a combined bulletin for shaft and sprocket replacement. That is 2019-13. Links below.

Summarizing:

- Yes, the engine is removed from the vehicle. BRP also has apparently done a dealer video to help the techs on how to do all of this.
- Yes, I understand that there is some concerns about VINs. BRP, in the initial 573 reports, did in fact identify manufacture dates for the 2017 and 2019 machines. All 2018 machines are affected. However, even though they say "certain" vehicles, they have never published a list or range of affected VINs in any of the bulletins, as is sometimes done. I would not recommend that an owner simply go to the VIN Look-up on NHTSA, in order to see if they are affected. Please work directly with your dealer. Good Luck.


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Good Information! My hope is that this major recall prevents this from happening to anyone else.
Thank you for keeping us updated.
 
I am curious how BRP can place a mileage cap on recall, and how they came up with that mileage cap.
So… If I were owner of one of these recall bikes and mine breaks 5 miles above mileage cap, I am on my own?
Sounds wonky to me.
I think maybe NHTSA would be interested in this mileage cap?
 
Excellent concern. Anyone can file a complaint or safety concern with NHTSA. NHTSA DOES have the authority to modify a manufacturer’s recall remedy.
 
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AnatoleSea2Sky23 said:
I am curious how BRP can place a mileage cap on recall, and how they came up with that mileage cap.
So… If I were owner of one of these recall bikes and mine breaks 5 miles above mileage cap, I am on my own?
Sounds wonky to me.
I think maybe NHTSA would be interested in this mileage cap?
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It is strange how the repair matrix is laid out. Are they saying that all shaft failures occurred before the cap mileage so that if you get to that point without any shaft problems you have a good shaft which does not need replacement?

And if they are replacing the front pulley regardless. Does that mean BRP feels the front pulley is the source of this shaft breakage issue? I would say an out of balance or out of round front pulley could create fatigue and eventual breakage of the output shaft.

It seems that the fix raises more questions than it answers.
 
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AnatoleSea2Sky23 said:
I am curious how BRP can place a mileage cap on recall, and how they came up with that mileage cap.
So… If I were owner of one of these recall bikes and mine breaks 5 miles above mileage cap, I am on my own?
Sounds wonky to me.
I think maybe NHTSA would be interested in this mileage cap?
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I thought the same same. If a Spyder has a defective output shaft, then it should be replaced no matter what the mileage is. I think that is a dumb thing for BRP to do to limit the recall to mileage. If any Spyder manufactured within those years, should automatically fall under the recall, no matter what the mileage is. If a output shaft is defective, it should be replaced.
 
BajaRon said:
And if they are replacing the front pulley regardless. Does that mean BRP feels the front pulley is the source of this shaft breakage issue?
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Well, not actually “regardless”. This Note in 2019-13 seemed to clarify the sprocket thing, although I had to read it over more than once.

NOTE: BRP included in this combined bulletin the

vehicles with an open campaign from Safety Bulletins

2019-10 (front sprocket wear) and 2019-12 (output

shaft) and for the countries with a warranty system

managed by Warranty On Demand.

The intent of the COMBINED bulletin is to capture those vehicles with a still un-completed sprocket replacement recall. In 2019-12, the sprocket is re-used. In 2019-13, a new sprocket is put on. Bulletin 2019-13 is NOT superseding 2019-12. It just depends on which work the vehicle needs.
 
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JeffandLori said:
Taking mine in Tuesday. The dealer told me BRP won't let them order parts without vehicle in shop. No used fluids go back in. It gets an oil change kit which includes the filter. They were quite surprised that it gave them 8 hours plus. Hope this all works out for all the owners affected.
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Yeah I took mine in yesterday and that's what said also. The bike has to be in the shop before parts are ordered. I told them that I wanted about 5 recalls done before mine get in, that way they are more familar of how and what needs to be done. I don't want to be the first one for them to experiment on. I also told them that my front sprocket was never done, but they said the front sprocket is included in the recall.
 
I agree that I don't want my RT to be the first one they perform this recall on. I just think it's absurd that we are required to hand over our Spyder to the shop before they are allowed to order the parts for this recall. Sounds like it may sit there for days (or weeks) when we could be riding it.
It's not our fault that they used a defective component in our transmissions.
 
Myself, I am one that believes in the old saying, if it's not broke don't fix it, no matter how many miles are on it; but when it's broke, they should fix it with no hassles or gripes! It's their problem, their design that didn't make the grade!! Not all shafts in that batch are going to break, you'll have some that will hang in there!! Putting a time limit on something like this seems crazy to this dumb Frenchman! It's great that BRP owned up to the problem, most of the time most companies would play dumb and say it's the first time I have ever seen anything like that!! Good luck to all who have to go through this issue, this is just another time I will say, thank God I drive old iron!!!
 
Mikey said:
Myself, I am one that believes in the old saying, if it's not broke don't fix it, no matter how many miles are on it; but when it's broke, they should fix it with no hassles or gripes! It's their problem, their design that didn't make the grade!! Not all shafts in that batch are going to break, you'll have some that will hang in there!! Putting a time limit on something like this seems crazy to this dumb Frenchman! It's great that BRP owned up to the problem, most of the time most companies would play dumb and say it's the first time I have ever seen anything like that!! Good luck to all who have to go through this issue, this is just another time I will say, thank God I drive old iron!!!
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I kind of have that same saying, if not broke don't fix it. I have a 2017 F3 L with right around 15000 miles that is in the recall. When the recall came out about the front sprocket recall, I looked at my front sprocket and there was no red dust anywhere. Then I heard nightmare stories about having to heat up the sprocket in order to get it off the shaft. Then there were output shafts breaking after the sprocket was replaced. So I decided to wait and see cause I wasn't having any problems with the red dust. Which now takes us up the the output shaft recall. I'll continue to ride my Spyder but will be watchful on my mileage to not go over the 21000 mile limit.
 
Jeffrider said:
I agree that I don't want my RT to be the first one they perform this recall on. I just think it's absurd that we are required to hand over our Spyder to the shop before they are allowed to order the parts for this recall. Sounds like it may sit there for days (or weeks) when we could be riding it.
It's not our fault that they used a defective component in our transmissions.
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Mine just took info ordered parts said he would schedule when they came in
 
RCDanny said:
Mine just took info ordered parts said he would schedule when they came in
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That's more like it! How would Can Am know if you stopped by on the Spyder so they could say they saw it, and then ordered parts. Dealerships don't like to store more bikes than they have room for.
 
BRP is requiring the dealer to take pictures of the odometer and serial numbers before ordering parts. Now parts are on back order. It's not riding season here and I trailered mine in, so I have chosen to leave at dealer in their warehouse. They put a battery tender on it.
 
They are gambling on the science. In Engineering, theoretical fatigue survival is considered once the item has passed 1,000,000 cycles with all the fatige loadings, conditions and part geometries taken into account.

I would assume they'd have done all the Engineering analysis thoroughly in order to reduce their recall costs as much as possible, and have satisfied themselves that the mileage caps represent a fatigue life pass.
 
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