Hidden Surcharges shouldn't be allowed!

[safecracker]

Here is my rant. Sue and I ate a late breakfast at a very popular fast food chain this morning. Sue ordered the number 5 with black coffee, I ordered 2 burritos and a milk. This rant has to do with her meal cost. It was priced $9.99. After ordering, I looked at the receipt while we were waiting on our meal. I noticed on the receipt there was $0.20 for a surcharge on Sue's coffee. I looked the menu board and it said if you ordered a meal deal you would get a premium coffee, no mention of a surcharge. The staff did not mention this charge upon ordering. I brought this to their attention, and they really had no intelligent response. I suggested that they should inform their customers of this surcharge if anyone was ordering a meal deal with coffee. I also said why don't you just increase the meal deal the $0.20? Again, no response. Stuff like this really pi**es me off. Bruce

 

[Gwolf]

Vote with your bank account, and your recommendation, or lack of one.

 

[racoon]

I have been known to be petty, so I'd file a formal complaint through the corporate office.

And I'd do what Gwolf suggested and spend your money elsewhere.

 

[Bfromla]

Were they equally surprised that you (could & did) read the receipt? It wasn’t on the app? (Picture)

 

[CopperSpyder]

File a complaint with BBB. I think they got the idea from some Can Am dealers. New Spider is advertised @ 30,000. Than when they do the paperwork they add 3000 shipping, dealer setup fee 1000, paperwork fee 250 etc.

 

[baxter]

I ordered breakfast at a local cafe last year and when I ordered a Western omelette but without cheese, I was told that there would be a surcharge of $2.00 to leave the cheese off due to that would be an inconvenience for the cook.

 

[Jackhartjr]

I ordered breakfast at a local cafe last year and when I ordered a Western omelette but without cheese, I was told that there would be a surcharge of $2.00 to leave the cheese off due to that would be an inconvenience for the cook.

That would have been my last trip there, but not asking the cook if he/she was to stupid to not figure out how to not put cheese on the omelet!

 

[Albec]

Here is my rant. Sue and I ate a late breakfast at a very popular fast food chain this morning. Sue ordered the number 5 with black coffee, I ordered 2 burritos and a milk. This rant has to do with her meal cost. It was priced $9.99. After ordering, I looked at the receipt while we were waiting on our meal. I noticed on the receipt there was $0.20 for a surcharge on Sue's coffee. I looked the menu board and it said if you ordered a meal deal you would get a premium coffee, no mention of a surcharge. The staff did not mention this charge upon ordering. I brought this to their attention, and they really had no intelligent response. I suggested that they should inform their customers of this surcharge if anyone was ordering a meal deal with coffee. I also said why don't you just increase the meal deal the $0.20? Again, no response. Stuff like this really pi**es me off. Bruce

Just wondering out loud. Were cream and sugar ordered with your wife's coffee?

 

[Redbeard]

Here's was we ALL should do: Ask for a total list of SURCHARGES that may be included in any service.
My wife purchased some fabric at a quilt store about 5 months ago. At the bottom of the receipt was tarriff fee of about 3 dollars! The tarriffs had not even gone into effect when she purchased the fabric. We voted with our pocket book and haven't been back since. The store lost one to two grand a year worth of business from us due to this. Plus all her quilting buddies now know of this, so more money has been lost.

 

[spyderladyf3t]

Wow, l'm definitely going to start checking my receipts!

 

[Raven]

Got caught on a speed camera a few weeks ago.
Small towns usually go from 80kph down to 60kph when entering (We were doing 55kph).
But because there was a school nearby, it dropped to 40kph (the school was behind a church).
Ok, my fault, but when I got the ticket.

Set Penalty $75​

Victim Component $15​

Plate Look Up $8.25​

Don't mind the speeding so much (I was).
But the other charges kind of pissed me off.

 

[JayBros]

You folks North of the Border are so polite. I look at as a very courteous way to explain how they were lightening your billfold.

 

[canamjhb]

Big surprise when I was in Washington State this summer. I bought a bottle of liquor. The price was plainly displayed. When it was rung-up, they charged that price plus State Sales Tax (expected) plus an additional tax of some sort that amounted to about an ADITIONAL 30% of the original price!!! It seems that additional little surprise is something that goes to the State to offset the lost income caused by the State getting out of the liquor store monopoly a few years ago.

 

[iSilentP]

This reminds me of a 50 cent surcharge for Rye bread/toast vs no surcharge for all the other types of breads served at a diner me and some riding buddies stopped last week. Never seen a rye-bread surcharge. SMH!

 

[Raven]

You folks North of the Border are so polite. I look at as a very courteous way to explain how they were lightening your billfold.

When the ticket showed up in the mail, it's wonder you didn't hear me in NC.
If I had repeated it here, the MODS would have banned me for life.
Oh well, they are going to outlaw them soon (maybe next month?)

 

[Bfromla]

 

[Gwolf]

If you want to see some surcharges, just take a good look at your phone bill. Most of them still got temporary charges for things that happened 100 years ago. Might even be some surcharges left over from the telegraph lines.

Cell phones have a lot of surcharges on them too. Some are required by the State and Fed Governments, while others are ways for the wireless carriers to recover investments.

 

[safecracker]

Just good old black coffee.

 

[djh3]

Buy a concert ticket. You can't hardly just do a payment and pick up at will call. I got tickets to a concert here in St Augustine later in Oct. My seats were like 65 or 75 bucks. So say $150 for 2. Then there is the "convenience charge" for having to buy them on line. Then a "venue fee" so an additional like $40 or $50 later and I have to add a stupid app to my phone in order to get my "convenient" tickets electronically.

 

[Peter Aawen]

Here in Oz, it's a legal requirement that the price given the most prominence on the price display/ticket must be all inclusive and very clear that this is the total price that will be charged; ie. it's the price the customer pays to take that item and walk out the door. IIRC, the fines back in 2020 for failing to do this were about $40,000 per item for individuals, and $200,000 per item for businesses, except that the Court can always impose further injunctions and order corrective advertising if they feel this is warranted - I don't know if those fines have gone up since, but I'd guess that they probably have...

So I really don't know where you lot came up with this idea of adding surcharges etc after the fact - the civilised World just doesn't do that, simply cos it's nuts!!