bone crusher
Alignment Specialist
Tomorrow, I'll be venturing over the Bay Bridge to the dealership where I bought my Spyder. They are having a nice ride, ferry ride, and luncheon for all people who bought their Spyders there...very nice touch.
I wish to chronicle the events over the last week that involved my NMN products and the response I got from Evan.
I spearhead the addition of all mods. to my bike. On the one occasion I was unable to participate, I had a friend install the mudflaps. All looked good until I was caught in a major thunderstorm on the way back from Rolling Thunder this past Sunday. Needless to say, a fuse blew and all my lights went out!
Being very panicked and worried, I called Evan, on Sunday, mind you, and he was there to offer assistance. He gave time and effort to help determine where the problem was coming from.
I insisted that the problem was due to water...he was sure it was wires rubbing somewhere. He advised I go over the install and I'd find what he was looking for!
I was not able to take the bike apart until Tuesday at which time I realized that the mudflaps were installed improperly...instead of running the wires on the inside of the fender track, they went IN the fender track, thus crushing the wires, pulling on the mudflaps, and creating a break in the line. The right fender even had a tear in the wire sheath with torn threads! Yikes!
I quickly called Evan and after he basically made me feel like a total idiot
(which I was this time because I should've been taking part in the initial install), he sent out another mudflap set and assured me that they'd arrive before my big ride on Saturday.
Well, as Evan promised, the lights arrived yesterday. I installed them yesterday afternoon and all appears to be working well.
As a healthcare provider, I pride myself on good care and customer service. As a doctor, you try to get everyone better, but sometimes you can't. When you can't, it's the doctor's job to get the patient to someone who can. Patient care always comes first!
Many here (myself included) treat our Spyders like family, and when something happens, we want a proper diagnosis and fix. Gentlemen like Evan, Lamont, Scottie, and others, help break things down for those of us with far less experience and training.
On this occastion, Evan essentially made a house call! He took time from his holiday events to relax me and give me a plan to help rectify the situation.
Some people are simply class-acts.
My sincerest thanks goes to Evan for helping me identify and correct the problem. A special thanks also goes to Lamont as well with assisting in the process.
For those who buy NMN products, you know what I am talking about. For those of you who don't (yet), buy NMN products and enjoy high end safety and fun modifications knowing your purchase doesn't end until you're 100% satisfied.
On Saturday, when I meet up with up to 20 Spyder owners, most of whom are not on this board, they will get a flyer from NMN and our board here will get a huge plug! It's the least I can do to help those who don't yet know how many great Spyderlovers are out there and how many of you can help make their ownership experience that much better!
I wish to chronicle the events over the last week that involved my NMN products and the response I got from Evan.
I spearhead the addition of all mods. to my bike. On the one occasion I was unable to participate, I had a friend install the mudflaps. All looked good until I was caught in a major thunderstorm on the way back from Rolling Thunder this past Sunday. Needless to say, a fuse blew and all my lights went out!
Being very panicked and worried, I called Evan, on Sunday, mind you, and he was there to offer assistance. He gave time and effort to help determine where the problem was coming from.
I insisted that the problem was due to water...he was sure it was wires rubbing somewhere. He advised I go over the install and I'd find what he was looking for!
I was not able to take the bike apart until Tuesday at which time I realized that the mudflaps were installed improperly...instead of running the wires on the inside of the fender track, they went IN the fender track, thus crushing the wires, pulling on the mudflaps, and creating a break in the line. The right fender even had a tear in the wire sheath with torn threads! Yikes!
I quickly called Evan and after he basically made me feel like a total idiot
(which I was this time because I should've been taking part in the initial install), he sent out another mudflap set and assured me that they'd arrive before my big ride on Saturday.Well, as Evan promised, the lights arrived yesterday. I installed them yesterday afternoon and all appears to be working well.
As a healthcare provider, I pride myself on good care and customer service. As a doctor, you try to get everyone better, but sometimes you can't. When you can't, it's the doctor's job to get the patient to someone who can. Patient care always comes first!
Many here (myself included) treat our Spyders like family, and when something happens, we want a proper diagnosis and fix. Gentlemen like Evan, Lamont, Scottie, and others, help break things down for those of us with far less experience and training.
On this occastion, Evan essentially made a house call! He took time from his holiday events to relax me and give me a plan to help rectify the situation.
Some people are simply class-acts.
My sincerest thanks goes to Evan for helping me identify and correct the problem. A special thanks also goes to Lamont as well with assisting in the process.
For those who buy NMN products, you know what I am talking about. For those of you who don't (yet), buy NMN products and enjoy high end safety and fun modifications knowing your purchase doesn't end until you're 100% satisfied.
On Saturday, when I meet up with up to 20 Spyder owners, most of whom are not on this board, they will get a flyer from NMN and our board here will get a huge plug! It's the least I can do to help those who don't yet know how many great Spyderlovers are out there and how many of you can help make their ownership experience that much better!
