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Problems with a 2012 Spyder RT ltd in the first year

AZCowboy

New member
2012 Can-Am Spyder RT Limited

Now don't get my wrong I love my bike and enjoy riding it people should know about the other side of the coin (the dark side) before they buy one.

Problems from day one with the unit.
Under 600 miles.
Button for the front storage compartment cover did not work most of the time
- Fixed by dealer.
Front storage compartment cover latch moved caused by nut and bolts not tighten enough (both front storage compartment cover problems found on a 2013 Spyder RT Limited right after it was purchased).
-Fixed by Harley Riders while out on a bikers night a long way from home and couldn't latch it closed.

Wife and I went for a ride turned out to be 110 that day by other drivers gage. Wife got serious burns on inside of right leg just below knee now has scars. Problem was the heat from the two fan ports on right. Heat coming down side of unit giving me a hot foot and going between my right leg and body of unit. It mixed with the heat coming up from the cat converter that is under with no shielding between the driver's foot rest and the passenger's. Combined heat hit wife's boot and went up wife's denim pants burning her leg. The combined heat was pulled up by the vacuum of the windshield which also went up to her head causing some level of heat stroke all in a short ride.
- Ignored by BRP. Fixed by myself after a few try's while talking to other Spyder RT riders. The fix turned out to be a simple one and I am not even a engineer. I told their tech that even the blogs talk about the heat problem and their answer was they watch the blogs but can't believe them? If anyone wants to know how I did it just contact me and I will tell you and send you the information free.
- Note we had some Canadians come down to the Grand Canyon on their Can-Am's and all the did is complain about the heat problem saying they don't have this problem in Canada. We reminded them that they do not have our heat either.

Under 5,000 miles
Turn signal switch kept getting stuck on left turns and couldn't be disengaged.
- Dealer contacted BRP and they didn't want to replace it saying it still worked. Dealer pushed on safety and got it replaced.
At 11,000 miles the new left turn signal now sticking on left turns only also.

Oil leaking out of water pump.
- Dealer replaced the water pump got parts right away but took a month to get tools to do it.

Death wobble in front end and when hit a bump it went out of control.
- Dealer found on new front tire came apart inside causing it. The tires a suppose to be with in a half pound of each other or it would go into limp mode. BRP replace tire but wouldn't replace other which had 5,000 miles on it (they should be replaced in pairs).

Flashing check engine light when it got approximately 110 on their meter and the bike didn't need to have been running would do this with bike engine cold. Have a lot of complaints of owners out here.
- BRP know so it but have not given any answer about fixing problem. Still a problem.
Over 5,000 miles.
Rear tire wears out a average of 8,000 to 10,000 miles and BRP tries to force you to buy the tires they control made for them by Kendra.
- If you want to put a different tire meeting same specs they may mount it for you but you have to sign a waver. You can not do it unless you have the tooled to re-align the belt.
- Tire I am using on my rear is a Toyo Proxes 4 of which has been fantastic compared to the stock tire which did poor. I have heard people also us Goodrich GForce Sport, Porsche, Cobra, and Faulkner tires. I will never go back to the stock tires.
Since the new car tire is doing so well I am replacing the sway bar with a BajaRon Sway bar. Can-Am has come to realize they have a problem with there's and are offering another sway bar for a additional price like the windshield.
- If you need front end alignment most of the dealers out in Arizona plus Nevada don't have what they need saying it cost to much?

Bolts coming loose and falling out of exhaust muffler end caps.

Drive belt replacement.
- Design gives no place for a stone to go if picked up onto belt. They do not have any guard to block stones getting up on belt. If you need to replace belt for any reason BRP says you have to replace both sprockets with belt. If you only get belt replaced then you have to sign a waver. The cost of the belt and both sprockets being replaced is $1,100+.

I have found it very hard to even get to the air filter to replace it or to the head lights to replace light if needed. Just to change the oil filter (both if you have a SE5) without taking off half of the side and underbelly. Even their own techs hate to work on the units. Gas mileage really sucks on them if you are lucky you may get 28 mpg (with high test as they call for) but have to run the motor at 5,000 rpm's. The SM5's I am hearing gets maybe 28 to 30 mpg. On the SE5 in trailer mode will not let you shift till you are 4,500 to 5,000 rpm's. BRP doesn't tell you the best RPM's to shift or ride at. I have found 5,000+ rpm's is good and ride at 5,000 rpm's. Now to pass I have found with the SE5 if you are going approximately 65 mph you have to kick it down to 4th running up your rpm's other wish you feel like you have a limiting device on the unit. They will also go through oil without leaking it. From 8,000 miles on bike to 12,000 miles I went through a quart of oil.

I have been riding bikes since I was in diapers and learned on a Harley 45 and a 1939 flathead Harley tank shifter/suicide clutch. I am 66 now and don't really care for the new Harley Trike but now think that would of been a better deal then the Can-Am Spyder RT LTD. In good faith I can't recommend the Can-Am Spyder RT to anyone and I also own a 2004 ATV of theirs. The company doesn't seem to care about the customer and doesn't even respond to them and have heard this also from people with some of their other products.

[email protected]
 
Thanks for sharing us your issues you can add mine. I just lost my right access panel while riding this afternoon.
 
That is one long posting.Seems to me the first thing is change your dealer .I bought my 2012 RT exactly one year ago.In the year I have done just over 15000 miles and have had absolutely no problem with the RT apart from a couple of screws loosening up.
As I write this posting I have been today to my dealer Central Florida Powersports.I did an oil change today as well as changing 3 tires at 15000 miles.The front have a couple of thousand miles left on them and the rear about a thousand.We changed these today as I am enroute on a 4000 mile trip to Nova Scotia and contrary to your gobbledygook statement of having to sign a waver my dealer installed a car tire on the rear and Bridgestones on the front and I certainly did not have to sign a waiver.Thos dealer is one of the most successful Can Am dealers in the country.
Your posting is to long to answer all you write about but one last thing I will reply to is go to Spyderpops.For a very low price you can solve any heat problem.I live in Florida a hot state and have no problem.I might add that I owned a Honda ST 1300 and had much more heat problems with them than my Spyder.
All I can say to sum up thaI have had exactly the opposit experience with my 2012 Spyder than you have had with your 2012.Something wrong somewhere.:dontknow:
ivor:spyder:
 
Sorry to hear of your issues with the :spyder2:. Most of what you mention has to do with the dealer being helpful or not.

RE: Waivers on tires and belts--that is going to depend on the dealer. Has nothing to do with BRP that I know of.

I have had two belts replaced due to stones that I picked up by my own admission. Each replaced belt cost me about $350 including labor. No additional parts were needed or required. It looks like the dealer is trying to take you for a $750 ride here. You are right though--the vehicle (which costs as much as it does) should come with some kind of protection against stones in the belt. There is a vendor (Spyderpops) that sells the guard for this.
 
RT LTD 2012

Hi,

I am riding the RT LTD 2012, I purchased it on Oct 2012, and I am now on 15,350 miles and enjoying every single one.

As an engineer I can comment that this is a complex machine with all the good and bad issues associating with it.

I do agree that BRP in most cases are not a very good customer oriented corporation.

I did have few minor issue as the switch you mentioned and it was replaced with no cost to me.

I do the oil change myself and using the new side panel which helped me reduced to process to below 30 minutes and I am not a mechanic, but I love playing with machines.

You sure have to evaluate the dealer you are using and their experience.

Don't give up on this, it is an expensive machine that need to function with minimum issues.
 
Belt guard

Sorry to hear of your issues with the :spyder2:. Most of what you mention has to do with the dealer being helpful or not.

RE: Waivers on tires and belts--that is going to depend on the dealer. Has nothing to do with BRP that I know of.

I have had two belts replaced due to stones that I picked up by my own admission. Each replaced belt cost me about $350 including labor. No additional parts were needed or required. It looks like the dealer is trying to take you for a $750 ride here. You are right though--the vehicle (which costs as much as it does) should come with some kind of protection against stones in the belt. There is a vendor (Spyderpops) that sells the guard for this.

Talking about belt guard, I was told that the belt guard is not need for the 2012 RSS, is that true or not?
 
Talking about belt guard, I was told that the belt guard is not need for the 2012 RSS, is that true or not?

I have replaced a belt on a RS (2009) and my current RT (2010). Have no experience with the RSS--but am guessing that the set up is the same. If you ride gravel regularly, I would get the belt guard.
 
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One thing I have been seeing is Customer Relations and their Quality Control sucks more than it did before and the dealers don't have the special tools to fix some problems or do normal maintenance like wheel alignments. The only alignment they do is toe-in and that can cost up to $250.00.

Mike
 
If a dealer doesn't have a special tool required to accomplish a fix, how is that the fault of Can-Am? It's pretty clear the Spyder is a red-headed stepchild to many dealers and they are not willing to invest in technician training or all the tools necessary to perform all maintenance tasks.
 
Oil change

Hi,

I am riding the RT LTD 2012, I purchased it on Oct 2012, and I am now on 15,350 miles and enjoying every single one.

As an engineer I can comment that this is a complex machine with all the good and bad issues associating with it.

I do agree that BRP in most cases are not a very good customer oriented corporation.

I did have few minor issue as the switch you mentioned and it was replaced with no cost to me.

I do the oil change myself and using the new side panel which helped me reduced to process to below 30 minutes and I am not a mechanic, but I love playing with machines.

You sure have to evaluate the dealer you are using and their experience.

Don't give up on this, it is an expensive machine that need to function with minimum issues.
What new side panel? I would like to find out more about that. Thanks for telling me.
 
Turn signal

Hi,

I am riding the RT LTD 2012, I purchased it on Oct 2012, and I am now on 15,350 miles and enjoying every single one.

As an engineer I can comment that this is a complex machine with all the good and bad issues associating with it.

I do agree that BRP in most cases are not a very good customer oriented corporation.

I did have few minor issue as the switch you mentioned and it was replaced with no cost to me.

I do the oil change myself and using the new side panel which helped me reduced to process to below 30 minutes and I am not a mechanic, but I love playing with machines.

You sure have to evaluate the dealer you are using and their experience.

Don't give up on this, it is an expensive machine that need to function with minimum issues.
I am on my second switch in 12,000 miles and two friends of mine are now having the same trouble with in on their 2010's.
 
Belt guard

Sorry to hear of your issues with the :spyder2:. Most of what you mention has to do with the dealer being helpful or not.

RE: Waivers on tires and belts--that is going to depend on the dealer. Has nothing to do with BRP that I know of.

I have had two belts replaced due to stones that I picked up by my own admission. Each replaced belt cost me about $350 including labor. No additional parts were needed or required. It looks like the dealer is trying to take you for a $750 ride here. You are right though--the vehicle (which costs as much as it does) should come with some kind of protection against stones in the belt. There is a vendor (Spyderpops) that sells the guard for this.
I did put a belt guard on the bike but still got chip stone with tar in the gearing. I replace stock tire with a car tire and it is great. I am seeing the stones coming off the tire and going straight were the stock tire seemed to throw them off towards the side. I live on a dirt road so I have been watching it.
 
That is one long posting.Seems to me the first thing is change your dealer .I bought my 2012 RT exactly one year ago.In the year I have done just over 15000 miles and have had absolutely no problem with the RT apart from a couple of screws loosening up.
As I write this posting I have been today to my dealer Central Florida Powersports.I did an oil change today as well as changing 3 tires at 15000 miles.The front have a couple of thousand miles left on them and the rear about a thousand.We changed these today as I am enroute on a 4000 mile trip to Nova Scotia and contrary to your gobbledygook statement of having to sign a waver my dealer installed a car tire on the rear and Bridgestones on the front and I certainly did not have to sign a waiver.Thos dealer is one of the most successful Can Am dealers in the country.
Your posting is to long to answer all you write about but one last thing I will reply to is go to Spyderpops.For a very low price you can solve any heat problem.I live in Florida a hot state and have no problem.I might add that I owned a Honda ST 1300 and had much more heat problems with them than my Spyder.
All I can say to sum up thaI have had exactly the opposit experience with my 2012 Spyder than you have had with your 2012.Something wrong somewhere.:dontknow:
ivor:spyder:

I have made a mod to stop the heat (hot foot) from happening. You have the same color bike as I but I have the tan seat. Your floor boards would stop much of the heat so that maybe why you don't have it. Our summer is cool at 100 but runs 110 to 120+ and is a dry heat.
 
Access panel

Thanks for sharing us your issues you can add mine. I just lost my right access panel while riding this afternoon.

I had one rider with a 2010 lost his as well and it was do to the rubber mounts it snaps into. BRP covered it and he said changed his rubber mounts. FYI That was at Lake Havasu City, AZ were I got mine.
 
Floor boards

That is one long posting.Seems to me the first thing is change your dealer .I bought my 2012 RT exactly one year ago.In the year I have done just over 15000 miles and have had absolutely no problem with the RT apart from a couple of screws loosening up.
As I write this posting I have been today to my dealer Central Florida Powersports.I did an oil change today as well as changing 3 tires at 15000 miles.The front have a couple of thousand miles left on them and the rear about a thousand.We changed these today as I am enroute on a 4000 mile trip to Nova Scotia and contrary to your gobbledygook statement of having to sign a waver my dealer installed a car tire on the rear and Bridgestones on the front and I certainly did not have to sign a waiver.Thos dealer is one of the most successful Can Am dealers in the country.
Your posting is to long to answer all you write about but one last thing I will reply to is go to Spyderpops.For a very low price you can solve any heat problem.I live in Florida a hot state and have no problem.I might add that I owned a Honda ST 1300 and had much more heat problems with them than my Spyder.
All I can say to sum up thaI have had exactly the opposit experience with my 2012 Spyder than you have had with your 2012.Something wrong somewhere.:dontknow:
ivor:spyder:
Are your floor boards Seal Floor Boards ? If so how do you like them? I have highway pegs on mine due to bad knees and were looking at them. Bob:thumbup:
 
Are your floor boards Seal Floor Boards ? If so how do you like them? I have highway pegs on mine due to bad knees and were looking at them. Bob:thumbup:
They are really good.They in fact steered some heat onto my feet but when I used the block off plates from Spyderpops totally eliminated the heat.I had a knee problem when I had a Goldwing but with these floorboards no problem at all.I have ridden many all day trips with The Spyder.
Ivor:spyder:
 
If a dealer doesn't have a special tool required to accomplish a fix, how is that the fault of Can-Am? It's pretty clear the Spyder is a red-headed stepchild to many dealers and they are not willing to invest in technician training or all the tools necessary to perform all maintenance tasks.

If you have a Dealership, it's the dealer responsibility to have the special tools and trained people who do the maintenance. It's BRP(Can-am) responsibility to make this happen in their certified dealerships. In the service manual there is a service tool index and throughout manual they refer to a special tools and give tool part number. Thanks for asking that question, because a lot of Spyder riders don't know this about the relationship between the manufacturer and dealer of quality vehicles. A old friend of mine said that he would not take on the Spyder line due to the low sales volume. That's IMHO.

Mike
 
I would say a lot of this is dealer related. I am lucky to use a Platinum dealer that has a well trained tech. I do have a service contract and that helps. It is hot here, too but with floorboards and the block off plate, it is not a problem. I have ridden with this set up in 105 deg. temp with no problem.

2011 RT SM 5, 29,700 trouble free miles. Tires - rear at 20K, fronts at 28K, still on original brakes.
 
2012 Can-Am Spyder RT Limited --- Now don't get my wrong I love my bike and enjoy riding it people should know about the other side of the coin (the dark side) before they buy one.
I am now ending my second year of riding my 2012 Can-Am Spyder RT-S SM5. I have approximately 9,900 miles.

This is a list of my problems:

(1) Rear passenger seat sensor went bad the VERY 1st full day I had my Spyder causing me to go into LIMP MODE. Dealer replaced the same day while I waited (around 45 minutes). I am 10 miles from the dealership so no great inconvenience;

(2) You are correct. Turn signal seemed to get stuck and not return to center. This prevented the signal from self-cancelling. Squirted some lubricant meant for electrical switches into the switch. Has not happened since. I took this to be a problem with built-up grit and grime;

(3) NOTHING ELSE !!
 
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