memphisdan
New member
I have another great Cowtown service experience to share. Went to Illinois to visit a freind, change a tire and get ready for my next trip. After getting the tire changed I went for about a 20 mile ride to check it out, at the end of my ride the brake failure light came on, the brak lights would no go out and the bike went into the dreaded limp mode. This could have been someting I did when changing the tire or it might be coincidental, when i couldn't fix I called Len at Cowtown. First I should say it was about 7pm and Len returned the call right away and told me to bring it in. I drove 200 miles in limp mode, to Cowtown, not fun but not but not horrible.
They discover I needed a new switch which was not in stock. They offered, if I paid the labor they would remove the switch from a new RT and instal on my bike. This was a great deal since it got me back on the road. At many dealers I would have to wait a week for the appointment, a week for them to find the problem and a week to get the part. At Cowtown Len and the great staff got me up and running quickly and at a fair price for what they did. I should point out my RT has 37,000 miles on it and the first time I have had a problem, I do route y trips through Cuba for service they are that good. Many thanks to Cowtown I wish there were more like them.
Thanks:bowdown::bowdown::bowdown:
They discover I needed a new switch which was not in stock. They offered, if I paid the labor they would remove the switch from a new RT and instal on my bike. This was a great deal since it got me back on the road. At many dealers I would have to wait a week for the appointment, a week for them to find the problem and a week to get the part. At Cowtown Len and the great staff got me up and running quickly and at a fair price for what they did. I should point out my RT has 37,000 miles on it and the first time I have had a problem, I do route y trips through Cuba for service they are that good. Many thanks to Cowtown I wish there were more like them.
Thanks:bowdown::bowdown::bowdown: