• There were many reasons for the change of the site software, the biggest was security. The age of the old software also meant no server updates for certain programs. There are many benefits to the new software, one of the biggest is the mobile functionality. Ill fix up some stuff in the coming days, we'll also try to get some of the old addons back or the data imported back into the site like the garage. To create a thread or to reply with a post is basically the same as it was in the prior software. The default style of the site is light colored, but i temporarily added a darker colored style, to change you can find a link at the bottom of the site.

First non-riding impression

LennyO I had problems also at that dealership.Walked in dealership with cash in pocket got the run around with them and walked out.I went to Horns Outdoor in PA.They are about 30 mins down 80 west if you want to check them out.I called and told them what I wanted ( 2010 RS-S ) and gave me a good deal over the phone.They let me test ride the Spyders and was very happy with the way they treated me. :2thumbs:

Thank you so much, Stormtrooper! This is very valuable info! :thumbup:
 
Dealer in NYC

Don't know how far it would be for you but....
there is a great dealer in Queens NY -
Cross Bay Honda-Suzuki at 164-01 CrossBay Blvd, Howard Beach. (718)738-7618
Their service department is excellent, in my opinion, and that is important when buying the Spyder, 'cause after you buy it, even if you do your own oil changes etc, somebody may have to help with the service eventually (all the electronics).

Happy Ryding!
 
Don't know how far it would be for you but....
there is a great dealer in Queens NY -
Cross Bay Honda-Suzuki at 164-01 CrossBay Blvd, Howard Beach. (718)738-7618
Their service department is excellent, in my opinion, and that is important when buying the Spyder, 'cause after you buy it, even if you do your own oil changes etc, somebody may have to help with the service eventually (all the electronics).

Happy Ryding!

Thank you! It is not too far, maybe 40-50 miles...
 
Make sure you take it for a long (30 mile) test ride. When I took my first ride on a 2008 I was ready to take it back to the dealer after a few miles. I have been riding since 1970 and had a few issues with the Spyder initially. You will get over those things and will enjoy. Good luck.
 
In response to Lenny O

My name is Noelle and I am the GM of the Ledgewood Powersports. Apparently there must have been a disagreement between you and my salesperson. Allow me to apoloize on behalf of the dealership for your experience. Id like the opportunity to right the wrong. I invite you to deal with me personally on your Spyder interest, and I can tell you I am well qualified in making Spyder customers very happy during and after their sales experience. Many of these customers are members of this forum as well, hence my immediate notification that you were unhappy. I look forward to having the opportunity to earn your business.
Regards,
Noelle, Ledgewood Powersports:spyder:

 
Dealer's response

My name is Noelle and I am the GM of the Ledgewood Powersports. Apparently there must have been a disagreement between you and my salesperson. Allow me to apoloize on behalf of the dealership for your experience. Id like the opportunity to right the wrong. I invite you to deal with me personally on your Spyder interest, and I can tell you I am well qualified in making Spyder customers very happy during and after their sales experience. Many of these customers are members of this forum as well, hence my immediate notification that you were unhappy. I look forward to having the opportunity to earn your business.
Regards,
Noelle, Ledgewood Powersports:spyder:

Well.. the word cetainly is getting around!
That is good, even though it was not my original intention.

Noelle, I appreciate your response and I will call you to discuss my interest and future plans.

Thank you!
 
Yes, as a Phase 1 Spyder dealer, its been my pleasure to sell and service Spyders since they were first introduced. Im lucky to say that I have been able to make my Spyder customers very satisifed and many feel that this place is "their Spyder place", so when they read your posts, they called me to let me know.

I appreciate the second opportunity you've given us, and am available to answer your questions anytime. To make up for your initial experience, I would hope that you may like to take a Spyder test ride on my new personal Spyder (2011 RS-S). I have no doubt you will LOVE it. It is a very safe, comfortable and exhillarating experience. :ohyea:

When you have time, please give a ring and if Im not at the dealership that moment, just leave a message and Ill surely call you back. You can call after hours as well, and leave a message in dealership administration mailbox. I check that personally. I can also be reached at my personal email [email protected] for any questions you may have.

Thank you again for your response. Hope to see you soon on a new Can Am Spyder!!:2thumbs:

Noelle
Ledgewood Powersports
 
Yes, as a Phase 1 Spyder dealer, its been my pleasure to sell and service Spyders since they were first introduced. Im lucky to say that I have been able to make my Spyder customers very satisifed and many feel that this place is "their Spyder place", so when they read your posts, they called me to let me know.

I appreciate the second opportunity you've given us, and am available to answer your questions anytime. To make up for your initial experience, I would hope that you may like to take a Spyder test ride on my new personal Spyder (2011 RS-S). I have no doubt you will LOVE it. It is a very safe, comfortable and exhillarating experience. :ohyea:

When you have time, please give a ring and if Im not at the dealership that moment, just leave a message and Ill surely call you back. You can call after hours as well, and leave a message in dealership administration mailbox. I check that personally. I can also be reached at my personal email [email protected] for any questions you may have.

Thank you again for your response. Hope to see you soon on a new Can Am Spyder!!:2thumbs:

Noelle
Ledgewood Powersports


Thank you, Noelle!
But I would much rather test ride the RT-S SE5 that I am interested in. Please, let me know when you have one available.
 
Thank you, Noelle!
But I would much rather test ride the RT-S SE5 that I am interested in. Please, let me know when you have one available.


Don't fall for their let me make it up to you attitude !!! You would be crazy to let them reel you in to make a bigger mistake and purchase from them. :cus: them. What that salesman was trying to do to you was, a stronghold tactic to make you buy one because they don't last long on the showroom floor. Thats BS !!! If you purchase from them they will never learn there lesson. You already know what you want so, call around to find the best price then test drive it at ledgewood (because thats your closest dealer) and then tell them how you really feel about them and purchase elsewhere.

These differences between dealers is getting out of hand and the word needs to be spread how :cus: up most of these dealers are regarding Spyders. Just hit them where it hurts and purchase elsewhere. Don't fall for them throwing in a t-shirt with purchase either.

1. Why did this happen to you in the first place ?
2. Who reimburses you for your time wasted already ?
3. Who reimburses you for your gas wasted to and from ?
4. Why do they not have any Spyders on the showroom floor ?
5. Does that salesman still work there (uncomfortable when you see him again he must have got in trouble, but I doubt it) ???

A salesman wrote you and said you could personally test drive his Spyder. This should tell you that they still have no Spyders available for test rides. What kind of business are they running there ??? I could just imagine how :cus: up there service department is with these business practices. All salemen kiss up to you during the sale and forget your name in a few days after sale. With all that aside what really counts is the service department so it's your call in the end.

Wake up BRP in regards to your dealers. Because if you don't have a big enough fan base with owners satisfaction and potential owners soon, alot of us will spit on BRP as soon as Arctic Cat or the big four makes a similar product. nojoke JMO
 
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There is a lot of truth and logic in your reply, ARNTUFUN.

I said the same thing to Carlo today about fan base and loosing lots of customers just for the lack of demo bike alone, not to mention the SERVICE.

Like you said, the sale is the easy part!

Are we still in love with the dealer "after the loving" ???

Remember this? (Damn, I must be old....Nah! I am a musician :) )

 
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