Instrument Cluster film issue

[IntoTheWind]

We traveled to Canada the other day, sat on the Lewiston bridge for over an hour (temp @85 degrees F). I noticed a film covering the inside of the odometer top left by the time we ended up at our daughters in St Catharine's, Ontario the film covered one quarter of my dial. The unit is completely house as one, wondering is this defect covered under any kind of warranty, anyone else experience this. It seems to be glue / film of some sort running ,only option would be a replacement, bike purchased new in September 2012. Thanks in advance for any suggestions anyone has to this issue.

 

[Dan McNally]

Have you spoken to a dealer?

 

[OldCowboy]

IMO it should be covered by the warranty. That's clearly a defect in material.

 

[Pennyrick]

We traveled to Canada the other day, sat on the Lewiston bridge for over an hour (temp @85 degrees F). I noticed a film covering the inside of the odometer top left by the time we ended up at our daughters in St Catharine's, Ontario the film covered one quarter of my dial. The unit is completely house as one, wondering is this defect covered under any kind of warranty, anyone else experience this. It seems to be glue / film of some sort running ,only option would be a replacement, bike purchased new in September 2012. Thanks in advance for any suggestions anyone has to this issue.

Maybe your Spyder is crying and wants to stay in Canada where it was born.

 

[ARtraveler]

:agree: Warranty issue.

 

[NancysToy]

It is likely covered by warranty...runs and stains inside the "glass" are. Your dealer may dismantle the cluster and clean the lens, or he may replace the cluster. Record your mileage when you drop it off, in case the cluster is replaced. New clusters revert to zero miles.

 

[Chupaca]

Have to agree..!!

It will be a warranty repair. Scotty is right in that they will likely change the cluster and they have no way to set the odometer. Keep your mileage noted. Good luck..!! :thumbup:

 

[IntoTheWind]

Cluster issue

Taking a ride to my dealer tomorrow morning wish me luck, hopefully they will take care of this -- will keep you posted. Thanks for your replies.

 

[IntoTheWind]

Update

I contacted my dealer several weeks ago, tech ordered a new dash cluster and would call me when it arrived for replacement. I received a call and made appointment. Last week Spyder in shop, what BRP and Dealer believed happened due to existing weather conditions that day, running long idle, excessive heat, moisture entered the dash housing from the engine compartment causing a film to cover parts of my dash cluster. Tech cleaned the clear plastic housing covering dash, it did help but plastic piece seemed to still have a light film on it. Tech ordered a new plastic housing cover (Instrument cluster works, plastic housing the issue, per tech) it arrived yesterday, appointment made for installation this Saturday. I feel fortunate my dealer and techs work with you and not against making for a good relationship all around. I will give an update after Saturdays appointment.