NEW BRP EMAIL ADDRESS?

[JKMSPYDER]

I had sent an email to [email protected] this past weekend but have yet to receive a response. I had asked a question about whether my dealer had put on a new front sprocket backwards. I decided to call the BRP toll-free number. Of course they would not let me speak to a BRP technician and referred me back to the dealer. I will call them tomorrow when they open. I had mentioned that I had sent an email to BRP care but had not received a response. The lady informed me that BRP's email had changed and they were not answering the brp.care address anymore. The new email address that she gave me is: [email protected]. So I sent an email to the new address a few moments ago. If I do get a response I would wonder if and how BRP has notified the public of this new address. If this is a well kept secret, then why???:banghead:

 

[oldguyinTX]

First I've heard of it.

 

[MikeT]

Does this mean that BRP has shut down BRP Cares, and they will not be posting important information for the Spyder World here any longer??????

 

[JKMSPYDER]

​I don't know if they will be posting here anymore but it sounded to me like they wouldn't be answering any more emails addressed to brp.care.

 

[ARtraveler]

I am sure that if BRP care has made such a change that they will notify the site with the new information.

I think we need to wait and see for a bit. :bbq::bbq::bbq:

 

[Chupaca]

Interesting....

Guess we wait to see if they answer you on the service email or tell folks about the change if they made it...opcorn:

 

[SPYD3R]

THX

THX JOHN.....
I'M QUICKLY LOOSING FAITH WITH BRP....... :gaah:
is this any way to run a business...?
Dan P
SPYD3R

 

[2dogs]

The only way BRP would communicate with me was through an inept inexperienced service manager. Just try and reason with one of those guys some time. :banghead: :gaah::banghead:

 

[rcturner]

I have always said that BRP was as bad or worse than dealing with Harley. Maybe Harley has become their service model as well as their sales model. I hope not.

 

[JKMSPYDER]

​I just received an email from BRP Care regarding the email address that I was told was BRP.service. The BRP.service address is the phone customer service email. So I wanted to set the record straight.

 

[Freddy]

Must have been from the same person who said F3 drive pulleys will fit only one way. :roflblack: