• There were many reasons for the change of the site software, the biggest was security. The age of the old software also meant no server updates for certain programs. There are many benefits to the new software, one of the biggest is the mobile functionality. Ill fix up some stuff in the coming days, we'll also try to get some of the old addons back or the data imported back into the site like the garage. To create a thread or to reply with a post is basically the same as it was in the prior software. The default style of the site is light colored, but i temporarily added a darker colored style, to change you can find a link at the bottom of the site.

New Key Program Problem

SteveandBelinda

SteveandBelinda

Member
I just drove 155 miles to a Platinum Dealership to look around their store, and get a kep programmed while there. I just bought a 2010 RT a couple of weeks ago and only got one key. Well, since then I had picked me up a new
key and had it cut, just not programmed. Well this dealership I was at today did me a favor and programmed the key when they didn't really have time. When I left I wanted to make sure the new key was working, so I used
it all the way home. When I got home I reached in my pocket, pulled out the old key, and put it in the ignition and turned it on, pushed the start button and screen lit up orange and said "BAD KEY, and will not work at all to
start the bike anymore. This is the origninal key that doesn't work now, and the new programmed key does.
Anyone know why this would have happened. Hate to have to drive another 155 miles round trip just to take it back, but don't know what else to do. :sour:
 
I seem to remember reading something on SL that you should have your old key and the new one done together because of this probable outcome. But I have slept several times since then, so you may not to put much stock in that.
 
pitzerwm said:
They were to "program" both keys. For everyone else try BOTH keys before you drive off.
Click to expand...

They did have both keys at the time of programming, and YES, try both keys before you leave. I didn't because the original key had always worked, and didn't have a reason to doubt that it wouldn't anymore, just
making sure the new one did work, BUT never assume anything anymore.
 
Yes, as others have stated.
On the 2010, ALL the keys have to be programmed at the same time so that all the chips get registered in the ignition.
Your old key is still good, you'll just need to go through the reprogramming procedure with both keys.
 
BoilerAnimal said:
I seem to remember reading something on SL that you should have your old key and the new one done together because of this probable outcome. But I have slept several times since then, so you may not to put much stock in that.
Click to expand...
:thumbup: THANKS again BOB:firstplace:
 
According to the manual what you describe should not be possible. But from what others have posted in the past with their experiences. Stuff like this does happen. Cannot program a new key without one old working key. That you had. If two keys minimum are not successfully programed. Key programing fails and reverts to previous programed keys. That did not happen for you.

So it's time to do it again. Find someone with a master key and run the programing cycle again.
 
wonder if they removed the second key when programming your key..I know when looking at mine I could see two keys were programmed.
 
The instructions are jacked up! They are not right. If the dealer never did this before then good chance they did it wrong.
If you don't get at least 2 keys programmed, your battery will slowly drain as you have left it in programming mode!

Here is a video I made showing HOW to program keys with the red master.



Bob
 
Last edited:
billybovine said:
According to the manual what you describe should not be possible. But from what others have posted in the past with their experiences. Stuff like this does happen. Cannot program a new key without one old working key. That you had. If two keys minimum are not successfully programed. Key programing fails and reverts to previous programed keys. That did not happen for you.

So it's time to do it again. Find someone with a master key and run the programing cycle again.
Click to expand...

That is not quite correct and the manual is so wrong on this it is not even funny.
It always will program one key if you insert one after the master. It does not revert to the original key if it fails after one key.
If you do nothing after inserting the master, then it never removes the original key. If you do insert a key after the master, it will remove the original and program the first one. This is a protection in a way so you can never wind up with NO keys programmed.

See my video above. Is show 100% this process.

Bob
 
Interesting. ...

It may be a dealer programming issue. All that I know that have had keys cloned have nevert had any problems. Did you try the car key system of putting the good key in and after shutting down within seconds inserting and turning it back on ? Does look like the dealer will have to fix this for you. My understanding is programming is not cheap so we that can clone...:banghead:
 
Chupaca said:
My understanding is programming is not cheap so we that can clone...:banghead:
Click to expand...

It should be free! With the red master it takes all of about 5 minutes to program up to 4 keys.
If it is expensive to someone then the dealer is ripping you off!

See my video above and you will see how easy it is. IF you know how to do it and not follow the manual which is way off!

Bob
 
Just got back from another 155 mile key fiasco. Told service manager that original key no longer works. I said that I left yesterday using the newly programmed key to make sure that is was indeed working, and did not
check original key before I left yesterday because it has always worked and had no reason to think that it wouldn't any longer.
Told him I got home and put that key in and nothing but a one time orange screen that said "BAD KEY"
After about 20 minutes, he said "your bike is ready", I asked him what was wrong and he said, "You have to program BOTH keys at the same time", and this guy is the service manager? DUH, he should have known that,
and not even a Sorry.
 
You must log in or register to reply here.

Similar threads

WisconsinDavid
Is there a Key Blank available for 2014+ Spyders?
Replies
10
Views
496
Snoking1127
Snoking1127
B
What Non-chip key blank will work for a 2024 RT for the trunk and saddlebags??
Replies
2
Views
265
askitee
A
C
09 Spyder GS lost key - is it possible to program new keys to the Spyder?
2
Replies
36
Views
2K
cobramadness
C
4
How do I get a new key for 2020 F3 Rear Cowl lock?
Replies
4
Views
250
BCNewell
B
Outporter
"Check Key" Msg on display - Any ideas as to what might be wrong?
Replies
2
Views
256
Snakeyes
Snakeyes
Back
Top