Two days ago I sent the Ride-on company the following. I printed it off so I would have a copy and now the scanner on my printer stopped working so I will re-enter it here as follows:
" After reading the reviews about Ride-on I decided to purchase it for my rear Can-Am Spyder tire which had been put on new and the dealer could not balance it. His balancing machine was broken. So I purchased a bottle and put it into the rear tire with what I considered to be success. It seemed to balance just fine. After much consideration I decided to make a significant investment and put it into the tires of my other vehicles, i.e., an Explorer and Expedition which both have tires with one season of wear. The tires on both vehicles are Firestone Destination LE and re-balanced at their first rotation just fine.
On the Explorer I put in 20 oz. per tire and the Expedition 24 oz. which is near the max recommended on the chart. After this I noticed 2 things as follows:
. On both cars I noticed a vibration from 70 to 80 mph that does not go away. This vibration was not present before I put ride-on in the tires.
. I had read that if you leave your vehicle set for an extended period of time the ride-on would slump and would have to re-balance for a few miles after you start driving again. Both cars, if they set for a short period have to re-balance. As an example, today, I took the Expedition in for a front end alignment, just to make sure that was not a factor. I had not driven it for a week or so and at 65 mph on the interstate it shook like it was coming apart. However, after about 4 miles it settled in just fine at that speed. After the alignment, about an hour, I took it back on the interstate to bring it home and it shook like it was coming apart at 65 mph for 3 or 4 miles then it settled in and ran smoothly. This is obviously not acceptable. Keep in mind that even after it settled in at 65 mph both cars shake between 70 and 80 mph and does not go away. As I said above this shaking between 70 and 80 did not occur prior to the introduction of ride-on.
At the same time as above I rotated and re-balanced my Spyder front tires, which were balanced just fine before I introduced 9 oz. of ride-on in each. To make a long story short they shook so badly that I rotated them back. Now they shake a little at 50 mph, which is tolerable, even though they did not vibrate before the initial rotation.
I obviously need your help on this. With the purchase of ride-on, rotating tires, front end alignment which it did not need, etc., I have a decent investment in this. I really hate to give up, but I am very close to going on-line and writing the appropriate reviews and spending yet more money to get the ride-on removed.
Any help you can give would be appreciated. If you need any additional information do not hesitate to email or call me.
Tom"
So far they have not gotten back to me - and for some reason I doubt that they will. I just wanted them to know that there are people out there that are not having much success with their product.
Personally I believe that at a minimum they have a viscosity problem. When I put the ride-on in the tires I noticed that some were so thick I could barely force it in while others were very thin and went into the tires easily.
So I guess from the preceding you can see were I am going with ride-on. If they do not get back to me by mid next week I will be removing the ride-on from everything. And I WILL go on-line and write my review of the product.
If they get back to me with anything pertinent I will re-post here.
