Well now I'm really ticked off!

[docdoru]

I have to ask....Why forget the battle. It is a pure case of a dealership not repairing the vehicle properly and letting it leave in an unsafe condition. Forget it and maybe it will happen to another owner. Nothing to gain? How about the peace of mind that you may have prevented something like this from happening to another. I would be burning them down on all websites and at the dealership when potential customers come in. I have had issues like this when on 2 wheels where the axle pin was not inserted and the rear axle backed off, causing the chain to lodge against the sprocket and locking up the rear wheel. Maybe that is why I am so passionate about it.

Personally, I'd forget the battle. There is nothing to gain. Let the other dealer repair your Spyder properly (and hopefully more quickly) and never darken the doors of the first one again. JMHO

Two different opinions: one has to choose between SURVIVAL and JUST STATISTIC. :read:

 

[dannymax]

I have never seen a campaign like this be successful with a dealer that doesn't care. They seldom change, no matter what they promise...and Bob's dealer has already shown an immense capacity for lack of response, flimsy excuses, and broken promises. By all means they could be approached, and if the stars are aligned they may even respond favorably, but to enter into a battle would be fruitless. I wouldn't want that dealer to repair my vehicle after a major goof like that, so there is no sense in getting an ulcer over a battle whose victory is strictly symbolic. Far better to spread the word to chase others away than to stand at their door and chance being hurt or arrested, IMO.

:agree::agree::agree:

 

[Bob Denman]

I want to give them a chance to respond to the situation; you guys will definitely be the first to know how everything transpires...:thumbup:
BTW... The Bike is going to a different shop for the repairs and I'm going to STRONGLY suggest that the original shop foots the bill for it. I don't know how it's all going to play out, but I'll be firm, yet tactful...
"Tact is the art of telling somebody to go to Hell, and having them look forward to the trip."

 

[wyliec]

Bob,

I only dealt with the owner once at the place in question. My first impression was that he was an alright guy. I hope he foots the bill or at least part of it. If he doesn't, I'll wear a protest sign on the May 6 ride.


By the way, if Carlo or his partner gives me some satisfaction, I'll give you a buck 299 since you instigated me. Oh, I forgot, that buck 299 is going to come out of the $10 that Randy is going to owe me. Do you hear me Randy?

 

[Bob Denman]

Well I am feeling a bit better... :thumbup:
The owner of the shop called me a little while ago: absolutely Horrified that the bike got our of his shop in that condition. He was very apologetic and of course wanted me to bring it back to him for the repairs; but he did understand why I had contacted another shop for that chore.
So there was no yelling, cursing, crying, tantrums or threats and the phone call was... friendly! :thumbup: He said he'll do anything necessary to make this right and I believe him.
So far...so good! :2thumbs:

 

[wyliec]

I guess I'll be riding in his May 6 get-together without the protest sign.:joke:

 

[Bob Denman]

I appreciate the offer Wylie! :2thumbs: And I'm VERY glad that the sign won't be necessary...

 

[dave01]

Well I am feeling a bit better... :thumbup:
The owner of the shop called me a little while ago: absolutely Horrified that the bike got our of his shop in that condition. He was very apologetic and of course wanted me to bring it back to him for the repairs; but he did understand why I had contacted another shop for that chore.
So there was no yelling, cursing, crying, tantrums or threats and the phone call was... friendly! :thumbup: He said he'll do anything necessary to make this right and I believe him.
So far...so good! :2thumbs:

Wow, great news for you. Glad to hear he stepped up and I hope he follows thru with his repair department. He should have offered right away to come and get the Spyder due to the nature of the issues. I have the OCCUPY signs made, but will hold off since I dont know what shop you used. LOL

 

[arntufun]

So......... what is this the third or fourth time this person has apologized to you over various issues ??? How many times are you going to feed into this ???? :banghead:

 

[SpyderAnn01]

Sounds like good news. I hope he follows through and foots the bill for his shop's errors.

 

[Bob Denman]

:hun: He was apologetic over the delay in completing the initial repairs; but pretty much stood fast with his viewpoint that he had to take care of his snowmobile customers also... Frustrating; but even I have to now admit that he probably had a valid reason for...
This one he offered up without any reservations or hesitations...

 

[dannymax]

Sounds like he's trying....I'd be inclined to give him a break too. FWIW Bob, I'd say you're handling it just right. Good on ya! :thumbup:

 

[Arr MiHardies]

With how long your Spyder was in the shop, there is absolutely zero excuse for a screw up like this. Should never have been there that long to begin with. Snow mobilers are paying customers, but gosh darn it, you are too. Things should have been repaired in the order they came in.

 

[Bob Denman]

At this point I can't worry about the 140 days.. :gaah: It just gives me gas.. :shocked:
I'm more interested in what he'll do to compensate me for the repairs. he said that "He'd do whatever it took to make it right.." The proof of this pie will be in the eating I guess... You guys will know as soon as I do! :thumbup:

 

[Arr MiHardies]

I'd beat the dead horse and hang it over his head. 140 days plenty of time to notice something like that.

 

[Bob Denman]

:yikes: :bdh::bdh::bdh::yikes:

 

[Arr MiHardies]

People make mistakes, but I'm not particularly forgiving of incompetence. Especially after what you went through just getting your Spyder fixed the first time.

 

[Bob Denman]

Maybe I just try to not lose too much sleep over stuff that in the end, is just "stuff"...

My Missus tells me that I'll never suffer from stress, but i am one powerful carrier of it! :roflblack:

 

[Buttsy]

Maybe I just try to not lose too much sleep over stuff that in the end, is just "stuff"...

I try and have "fun" outside of my work as much as possible. I bought my Spyder (mucho buck investment) as a "stress reliever" of sort, others I understand it is their daily driver. I also appreciate others views as frustration can drive you nuts when you perceive others don't care.

Lot of stress and anger in todays world, so I try my best not to contribute to it? Good Luck hope they look after you.....

 

[Bob Denman]

"Stress is the confusion that arises when the mind must override the body's basic desire to choke the living :cus: of of some :cus:hole who desperately needs it..." :roflblack: