I want Spyder/Ryker/Canyon dealerships to succeed

[sandeejs]

There's a dealership less than 20 miles from me. Unfortunately, every time I've had work done there, I've had to finish the job myself.* Their tech is a bit lackadaisical. The next closest place is another 40 miles, about an hour away.

* This includes work I've already effed up. Oh, well.

 

[Mikey]

There's a dealership less than 20 miles from me. Unfortunately, every time I've had work done there, I've had to finish the job myself.* Their tech is a bit lackadaisical. The next closest place is another 40 miles, about an hour away.

* This includes work I've already effed up. Oh, well.

It's hard to find a good tech, but when you do it don't matter how far he, or she is, use them! I will do most of my own work, but I know my limitations!

 

[pegasus1300]

We came home from Escalante the other day, via Torrey, Loa, Salina, Gunnison, Manti, Ephraim, Moroni, Nephi, to Draper.

I know you are unfortunately far from a dealer, mine is three miles away, but what must make up for that is the beautiful valley and town you live in. That's a beautiful part of the world for sure.

You rode right by my house, too bad you didn't stop for a short break.

 

[mecsw500]

We were being chased by the rain. We set off from Torrey in bright sunshine and stopped for breakfast a few miles down the road. Then we came out and saw dark sky’s rapidity building from the south.

Having hit torrential rain going from the Hogback to Escalante, we started high tailing it home. We just pulled into our Garage in Draper as high winds and heavy rain started.

If you are ever in Draper, let us know, you are always welcome at our house. We have a spare bedroom and always happy for the company.

 

[Jesster72]

Ron - I agree with you 100% I want my dealer to succeed. I want to buy my next Spyder from them - (they let me ride a '26 RTL while my service was getting done, and dang, it was nice! (And, you guys can check their work in July when we stop by!) My dealer so far has been great to deal with and service has been great too. They have treated me right so I drive the 1.5 hrs to their location.

 

[BajaRon]

Ron - I agree with you 100% I want my dealer to succeed. I want to buy my next Spyder from them - (they let me ride a '26 RTL while my service was getting done, and dang, it was nice! (And, you guys can check their work in July when we stop by!) My dealer so far has been great to deal with and service has been great too. They have treated me right so I drive the 1.5 hrs to their location.

As always, love to see you!

It's not so much that we check the work of others. It's more that it's hard to miss when we get into a job.

We are currently doing a clutch on a 1330 that a customer brought to us. He had the dealer install a new clutch plate set but it didn't last very long. When we got into it, the inner steel plate was missing, making the first clutch plate in the assembly a friction plate. We were surprised that it worked at all as the inner friction plate had nothing to interface with on one side making it useless. And the clutch pack overall stack width is somewhat critical to proper function.

Even the best tech can make a mistake. But putting a friction plate in as the first one in the stack? I cannot think of an excuse for it.

Here is the magnetic drain plug we pulled from this machine.

 

[Little Blue]

I was on vacation when this thread was being posted. Sometimes good posts just get lost in the mix.

This is Definitely the way I like to treat my Spyder Dealer and Technician.

We need to be a working team.
Everyone has to be helpful. I still don't
like the price of service work. But that's the way it goes.

 

[kbirdsong]

I personally will always make the ride to Baja Ron's anytime I need something done I can't do myself, I'm lucky to only be a couple hundred miles away from his place. There are 3 dealers in the Nashville area that sell Spyders. One in downtown Nashville which is a zoo to ride in, every time I am down in that area I am just waiting to get splattered so I simply won't go anymore, and that's in a car or truck, I rode my wife's Ryker away from the dealership when we bought it and that was enough. The second one is in Madison, which is not a great area and occasionally has a Ryker on the floor, so that tells me they likely don't see Spyders or Rykers in the service bay's too much and I want people who understand them to work on mine. The last dealer is in Murfreesboro, and the one and only time I took the Spyder there was back when I first bought it, when they made an appointment for me to bring it in, which I did, and they stuck it in a building full of ATV's, Side by Sides, and stuff; and then three weeks later when I went to take it back, it was still in that building untouched. I fixed the problem myself.
I want competent people who work on Spyders all the time, people who hold themselves to high standards, to work on my beautiful expensive bike. It gives me joy and I want to give it love. Thank god for folks like Ron.