Sure good to hear that progress is being made afa the fires! Rained real good over here on the wet side. Hope some of it got over the mountains.
Afa your trailer woas, thank you to PMK for posting that drawing. I had no idea those trailers were independent suspension. The 'Mothership' needs to just set you up with a new one. I think we all agree on that. But it's highly unlikely, I suspect. They'd rather try to fix it and wear you down until you just live with it (or dump it).
A couple thoughts from the peanut gallery. That independent suspension, if it's not 'square', could have good alignment numbers unloaded but go way out of spec with a load in it. Also, sounds like their tow measurement was off of the hubs? How big are the hubs!?! small right? Tow on your car/truck might be about 1/8" - 1/4" max. That's at the outside of the wheel. (or is it outside the tires?) Anyway, not sure I can describe this visually, but I'll try.
Picture the trailer on stands with the tires off. Attached to each hub face is a straight edge. Measure from straight edge to straight edge, once just in front of the hub and once just behind it. Subtract one from the other and you get a toe value. Maybe 1.5mm
So let's picture those straight edges being 6 foot long! Now measure between each; once 2 feet in front of the hub and once 2' behind the hub. NOW WHAT'S YOUR TOE?!? Something huge!
If they are measuring just in front of and just behind the hub, that number had better be reeeeeally small! (I would think)
Trailer tires wearing out that fast, as long as they are not dragging because of bad bearing and such, MUST be scrubbing by fighting each other. Toe'd in or toe'd out
A fun test we used to do with our race cars is to lay a piece of paper in front of each tire. (on the smooth shop floor) Mark the papers against the floor and then run them over. The papers will twist based on the alignment. It's not at all scientific but the more the papers twist, the more the toe
Finally, I'll add that someone who really knows tires (like at my local Les Schwabs) can get a pretty good idea of the cause of the wear just by what the tires looks like. Toe, caster, camber, bent rim, low air pressure, high pressure, ect. All wear the tires differently.
Of course, figuring this out is NOT YOUR RESPONSIBILITY! I hope you get satisfaction :thumbup: